Winorama Casino Review

Review last updated on August 17, 2020

Winorama Casino was founded in 2016 and since then it has been welcoming Icelandic players with their massive portfolio of games. They work with a single producer of online casino games and provide players with access to mobile-friendly titles. The website is easy to navigate, translated into six languages and customer support is also multilingual. Players can choose from several payment methods and currencies if they want to make a deposit and bet real money. The casino is licensed and regulated by the government of Curaçao, while the brand is managed by Hermione Ltd which has the headquarters in Cyprus.

Games and Software

Winorama Casino games are supplied by NetoPlay, a producer of casino games that provides titles developed in HTML 5. These can be played straight in the browser using the instant play format instead of downloading a specialized app. Punters can pick up their iOS and Android tablets and smartphones to play these games or stick to desktop and laptop computers. The games include everything from slots and instant win games to scratch cards, with special attention being paid by the casino for casual gamblers.

Slots fans can spin the reels of popular games such as Lucky 7, Egypt's Gold, Fifty Shades of Love and Zombie Apocalypse. These have original game mechanics and are visually appealing, with colorful graphics and immersive sound effects. The outcome of the game is completely random, therefore depend exclusively on luck, so veteran players don’t have an advantage over newcomers. The same goes for instant games and bingo, which rely solely on chance, to determine the winning combination.

Winorama Casino scratch cards are also fun to play and these are also some of the easiest to learn casino games available. In the absence of complex game mechanics, players can focus on having fun with the scratchers and even try games that have original narratives. Pirates Scratch and Mermaid Scratch are some of the games offered by the casino, yet players could also try their luck with Super Kick, Fishing Birds, Farm Scratch and Diamond's Scratch.

Bonuses and Promotions

The promotions page on the Winorama Casino website is updated regularly, so players should visit it often to stay up-to-date with the latest offers. Some of them are mutually exclusive and can’t be claimed in conjunction, while others allow players to participate in several promotions simultaneously. The casino offers a welcome bonus to those who register an account and make a deposit, but most of the campaigns are aimed at existing members. They are all subject to wagering requirements and certain terms and conditions apply, so the first step is to read them carefully to know precisely what to expect.

The casino also has a VIP program, which is an elaborated loyalty scheme that rewards those who stick around for a long time and play on real money. These members earn VIP points which can be turned in for bonuses and freebies, while also helping players move up the ladder. There are several levels and those who make it to the top enjoy the exclusive rewards that Winorama Casino offers to VIP members. Players are automatically enrolled and they can monitor their progress in the personal account section.

Banking and Customer Support

Winorama Casino deposit methods include credit, debit and prepaid cards, e-wallets and wire transfers. Players can use these financial instruments to cash out winnings and they are expected to deposit and withdraw money via the same banking option. EUR, GBP, USD, SEK, CHF, NOK, AUD and CAD are the accepted currencies and players are eligible for the bonus equivalent. It is only possible to deposit at least €10 across all payment methods, with shorter waiting times on Skrill.

Assistance is provided 24/7 via three channels of communication by specialists who are fluent in English. The live chat service is the fastest option and players who want to talk directly to a person can also use the phone service. On the off-chance that all their customer support representatives are busy, players have the option of requesting a call back as soon as possible. They can also rely upon the email support, where they can explain in detail the nature of their problem in English, French, German, Spanish or Portuguese.