Jackpot City Casino Review

Review last updated on May 8, 2022

JackpotCity Casino is one of the familiar faces in the online gambling environment, as it was established back in 1998. The number of payment methods followed the same upward trajectory and the casino is famous for its excellent customer support. There are bonuses for new players who join the fray, as well as existing punters who are rewarded for their loyalty. In the paragraphs below, we take a closer look at the games they offer, the software they use as well as key topics such as banking, security, and interface.

Games and Software

Microgaming is the premier supplier of online casino games to JackpotCity Casino. This is reassuring since the software developer has a tradition of providing fun and reliable games. Over the years, they have received many prestigious awards, just like the casinos they power. The games can be tried for free or real money, with a significant percentage being represented by slots. In this category, players can browse for classic three-reel slots or take their chances with the modern varieties. Progressive jackpot slots are also an option and they can produce the top winnings if players line up lucky symbols in the right sequence.

Alternative games are supplied for those who prefer video pokers, scratch cards, or table games. Some of them rely exclusively on luck, while others reward players who use math and proper strategy. You can play several games simultaneously, and their platform is responsive and supports multi-tabling. It is very reassuring to know that the random number generator is certified as fair by eCogra, a reliable auditor. The return to player is above the industry average and information about the games is conveniently displayed on the screen. Transparency is insured and players can try the entire portfolio in the demo version.

Live Games

The live dealer games are supplied by Evolution Gaming the industry leader in live entertainment. Players can find different versions of roulette, blackjack, and baccarat, inspired by the classics. They have also added specialty games suitable to be played against real dealers, for those who seek diversity. These are only available on real money, but the lower stakes are more than reasonable for casual punters. High rollers can fulfill their expectations and sit down at tables with higher limits. 

Regardless of stakes, the games are staffed by professional dealers with a friendly demeanor that makes you feel comfortable. The advantage of playing live dealer games is that punters can interact with the croupiers as well as their peers. There is a live chat feature that can be accessed by those who join the table to convey any message. The casino streams the action in real-time, so punters can see what’s happening at the tables as the action unfolds.

Banking

JackpotCity Casino accepts a high number of payment methods, so punters have several alternatives to make a deposit. ClickandBuy, MasterCard, Neteller, PayPal, instaDebit, Visa, EcoPayz, eChecks, Skrill, iBank, Easy EFT, Interac, Trustly, iDebit, MuchBetter, Rapid Transfer, and Euteller can be used for deposits and withdrawals. When you load your account, the money transfer is performed instantly and there is no commission charged. This means that you can immediately use your deposit to gamble.

Cashing out winnings is also a seamless process, but it takes slightly longer. The waiting time doesn’t exceed 7 banking days even for slower payment methods such as wire transfers. At the opposite end of the spectrum, we have e-wallets that take as little as 24 hours to complete a transaction. The minimum deposit and withdrawal limit is set at $10, which makes this casino appealing to casual punters. There is also a pending period of 24 hours during which withdrawals are reviewed by the casino.

Mobile

JackpotCity Casino was quick to accept mobile devices for gambling. Ever since smartphones and tablets became powerful enough to run online casino games, they could be used here. Android and iOS devices are perfect for trying the games in demo format or real money. You don’t have to download anything because the games can be launched in a browser. The gaming experience is just as good on mobile and traditional devices such as desktop and laptop computers. Overall, navigation is a breeze and punters can easily find any game or useful information with a few clicks or taps of the screen.

Bonuses & Promotions

New players enjoy preferential treatment, as they are eligible for a generous welcome bonus. This doesn’t mean that active punters are ignored, quite the opposite. They continue to receive bonuses for reloading their account, playing the latest games, or taking part in ongoing campaigns. Each bonus is subject to strict wagering requirements and different terms and conditions might apply. It’s important to carefully go over the rules and make sure that you comply with them. Punters who play by the book and respect the rules of each campaign can expect to have their bonuses and resulting winnings paid on time and in full.

Security & Fair Play

Security has always been important for JackpotCity Casino and over the years there were no complaints from players. The fact that they are licensed and regulated by the Malta Gaming Authority is one of the reasons. This is one of the most respectable regulators, which holds casinos to high safety standards. They went a step further and decided to have the games certified by eCogra. This is a highly respected auditor that monitors the software behind casino games to determine their fairness. The fact that they display their seal of approval at the bottom of the site confirms their commitment to fair play.

Support

The first line of defense for players who need assistance is the FAQ section. Since this casino has been around for more than two decades, it had plenty of time to grow. Today, it includes most of the common questions asked by players, as well as useful answers. If you can’t find the ones you see here, don’t forget that they also offer 24/7 assistance. Live chat and phone support are preferred because they deliver immediate results from highly trained professionals. Email support is also a choice, especially when time is not of the essence and you prefer to receive a detailed response, in writing.

FAQ 

How fast and reliable is banking at JackpotCity Casino? 

They have nearly 2 dozen payment methods, which process money transfers quickly and totally securely.

What games are available at JackpotCity? 

There are more slots than table games, video pokers, and scratch cards combined. The latter still enjoy excellent coverage and they have a vibrant live dealer section for roulette, blackjack, and baccarat fans.

Is it safe to play real money games at JackpotCity Casino? 

The casino is licensed and regulated by the MGA and has its entire portfolio of games certified by eCogra

Does JackpotCity offer progressive jackpot slots? 

The best paying and most popular progressive jackpot slots from Microgaming are just one click away.

Does JackpotCity offer bonuses to new and existing players? 

You are greeted with a generous welcome offer and continue to be rewarded for your activity on the site.